What are the reference guidelines and how do disputes work?

References should be factual, specific, and tied to completed activities or an established relationship context.

Help Center/References
ReferencesUpdated 2026-03-22

References are meant to document reliability, communication, respect, and trust in real interactions. They should stay specific, factual, and calm.

A member can submit one reference per type for another member. That keeps the trust model stable and reduces spam or score inflation from repeated activities of the same kind.

If a reference violates guidelines, use the report flow. Moderation can review, dismiss, or act on the case, but the content is not meant to be negotiated through public replies.

Need policy-level detail?

Open the Trust & Safety Guidelines for full policy coverage, reporting scope, emergency guidance, and how moderation handles cases.